Welcome to the Global Iris Resource Centre

Global Iris is Global Payments' online payment processing solution. The purpose of this site is to provide you with all the information you need to start processing payments using Global Iris.  

GLOBAL PAYMENTS - same organisation, new name

HSBC Merchant Services has changed its name to Global Payments. Although our name is different there is no change to either our people or to great service that we currently provide. You will see changes to our Global Iris website and the documents held on our Resource Centre.

Introducing Our New Dynamic Currency Conversion (DCC) Feature

Here’s a great way to give yourself a major edge and make more profit at the same time. DCC is available to the majority of merchants who have a Remote or Re-Direct solution. 

What is DCC?

DCC allows your customers to pay for goods and services in their local currency at checkout. This will be available in most major currencies for Visa, MasterCard and Maestro card transactions.

The Benefits Of Having DCC Include:
  • You get paid in Sterling and furthermore you will receive a monthly commission payment on every DCC transaction.
  • Your international customers will appreciate having the opportunity to use their local currency giving you a competitive edge.
  • We offer highly competitive exchange rates and your customers avoid paying commission charges to their card company, so they’ll usually save money by buying from you.
Interested? Want to know more?

Leave your details with the Global Payments Helpdesk on 0845 702 334 (choose the Option for ‘Other’) and one of our team will be in touch

Log in to Global Iris

Global Iris RealControl

Global Iris RealControl is the online reporting and reconcilliation tool. It also contains an online terminal for processing payments. Link to log in: https://realcontrol.globaliris.com

Global Iris Virtual Terminal

Global Iris Virtual Terminal is a simple payment processing screen. You can use this to take payments in a Mail Order/Telephone Order environment. Link to log in: https://vt.globaliris.com

About the Resource Centre

 The sections on this site include:

  • Service overviews – for merchants interested in Global Iris services
  • User guides - for end-users of Global Iris Virtual Terminal and Global Iris RealControl
  • Developer guides - for developers integrating their products with Global Iris
  • Migration guides - for merchants migrating from Secure ePayments to Global Iris
  • API/Sample code - to help you integrate with Global Iris
  • Shopping cart integration - to help you integrate with Global Iris if you use a shopping cart
  • Video-walkthroughs of our products.

Use the menu above to access the different sections of the Resource Centre or visit the Contact Us page if you need assistance.